Sorry for the radio silence regarding the dice
Sorry for the radio silence, it’s been a tough slog and is still going on with us fighting for more dice.
Huge apologies for the wait on your dice of which there are about 2,000 of you from Backer Kit, Shopify & the wholesale site still waiting. Then of course there are the 600 of you who are waiting for replacement dice.
Since discovering that the factory in China supplied us with over 60% faulty sets, we have been battling to get replacements sent to us.
We have so far received the White and Goddess sharp replacements that we are expecting but have not yet taken delivery of the other colours. We intend on ordering these for delivery in the new year.
Having raised new funds to buy more dice, it will be just under 3 months from order to arriving in the US. That bit we can update on just as soon as we get an estimated fulfilment date. We have only got 1,700 backers left out of over 8,000 from KS and Pre-order and we will not rest until everyone has been fulfilled. I cannot apologise enough for just how long this has taken.
Meanwhile, please all enjoy the holiday season and here is wishing you all a Happy New Year.
We will be working on and off over the holiday break regarding responding to emails but we are also strategising on new products (not from this factory) that we will be looking to launch once the delivery of the remaining dice are complete.
If you have a specific question that has not been answered above, please email on help@spidermindgames.com. No-one is available to respond on FB or Kickstarter but emails are always replied to. If you don't get a reply please check junk mail before chasing. We will not be able to give specific dates so please refrain from asking. We will let you know as soon as the coloured sharp edged dice are on their way and any of you with just rounds are slowly being fulfilled. This also applies to the ancillary dice.
More soon
Spidermind Games team