News

Thanks to the few of you who have tried out the portal and seeing that it works well, here is the link for anyone who would like to report an issue with their dice. The system is designed to keep metrics on each issue to tally up which dice need replacing, which we ourselves will keep an eye on and report to the manufacturing partners, who also have direct access to this...

Hi Folks, great news, the North American fulfilment of the Dragon Eye Dice has begun. As some of you may have seen, the first batch of you have had their addresses locked and your parcels are on their way. The fulfilment will be spread over three tranches, with the second and third being made up of a mix of current stock and replacements being manufactured in China. This covers pledges...

Why has it taken so long? Having received and collated a number of reports of faulty dice from our Rest of the World fulfillment, we decided to engage a third party QC company to visually check every dice delivered to the US. They have completed their check and they concluded that 38% of the dice failed inspection. This was a much larger number than is acceptable for us and it...

As a lot of you have seen, the boat got to Seattle safe and sound and the container has cleared customs.  Hoorah! With every manufacturing project we have undertaken (Level Up & Ice Dice), we have used the same product development company to help prove the concept, produce the prototypes & find the appropriate factories. We are now working with this same company to fix the issues that have arisen...